Upgrade My Skill — A product of My Skill Academy
Effective date: 30 September 2026
Upgrade My Skill, a product of My Skill Academy, handles personal information to operate its learning website and services.
Information handled
Depending on the features you use, information may include your name, email, phone number, account details, enrollment records, learning progress, support messages, billing details and payment transaction references. Technical information may include IP address, browser or device information and cookie data.
Use of information
We use information to manage accounts and enrollment, deliver courses, record progress, support learners, verify payments, resolve complaints, prevent misuse and meet applicable legal obligations. Optional promotional communications can be declined or unsubscribed from.
Sharing
We do not sell personal information. Necessary information may be shared with instructors or service providers involved in hosting, course delivery, support or payment processing, subject to appropriate restrictions. Information may also be disclosed when required by applicable law.
Payment information
Where payment processing is offered, relevant transaction information may be handled by the selected bank or payment provider under its own privacy terms. Our support team will never ask for OTPs, PINs, passwords or complete card credentials.
Cookies
The website may use cookies for login sessions, account features and site operation. Additional analytics or marketing cookies, if used, should be described in the website’s consent controls where required. You can manage cookies through your browser; disabling necessary cookies may affect login or course access.
Security and retention
We use reasonable safeguards to protect information. No online system can guarantee complete security. Information is retained as needed for course delivery, support, transaction records, dispute resolution and legal obligations, then deleted or anonymized where appropriate.
Your requests and minors
Contact myskillacademy11@gmail.com to request access, correction or deletion, or raise a privacy concern. We may verify identity before acting. Deletion may be limited by legal recordkeeping requirements. Minors should use the platform with parent or guardian involvement; contact us about information provided without appropriate permission.
External services and updates
External websites and services have their own privacy practices. Policy updates will appear on this page with a revised effective date. Material changes will be communicated where required.
Contact & Support
My Skill Academy: +91 63645 14110
Upgrade My Skill: +91 96637 78336
Email: myskillacademy11@gmail.com
